An Affordable PBX for Your Phone Lines Management

Virtual PBX is a full-fledged informative system for the complex administration of your call center. A scalable system with technical support, starting from 500 Kč / month.

Features

  • A clear display of all calls

    Each call is displayed in a row and differentiated by color depending on its state.

  • Interactive Voice Response

    Our Interactive Voice Response greets your customers with a fully customizable human voice. Custom routing options can direct your customers to the most responsible employee.

  • Call Recording - Auditing

    In case of a complaint, you can have all the needed information about the case.

  • Call forwarding

    Forward the most important calls to your phone number. Set up times, when should the calls be forwarded.

  • Link with other systems

    Interactive link with other information systems allows instant display of all relevant information.

  • Manager reports

    Get a complex summaries about productivity of your employees and occupancy of your phone lines.

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  • Simultaneous ringing on more phones

    Virtual PBX can ring more available phone lines at once. Thanks to this, your customers won’t experience any delay.

  • Call queue

    In case all of your operators are busy, all other calls are automatically placed into a queue, which you can monitor from the administration.

  • Callback

    The callback function allows for starting a call right from the information system.

  • Return calls

    For customer’s comfort, Virtual PBX can remember the operator with whom the customer has last spoken to.

  • SMS recieving

    SMS which are sent to PBXs number can be forwarded into an e-mail or other phone numbers.

  • Send SMS with e-mail

    Send SMS through e-mail aliases.

  • Callthrough

    With the Callthrough function, you can initiate a call from PBX by calling PBX itself.

  • SMS sending

    SMS can be sent from the system. Thanks to your own text identification, the customer will always know that the sender is you.

A turn-key system

Our programmers will, after consultations, customize the system to your liking. Thanks to such customizations, you will have everything under control, organized.

Infografika znázorňující řešení na klíč
Infografika znázorňující připojení do cloudu

PBX in a cloud

All of the needed equipment for Virtual PBX is located within our data center. All that you need are end devices, which are remotely connected to us.

Scalability

The number of operators doesn’t matter to us. We’re ready to serve everyone.

Infografika znázorňující škálovatelnost systému

Application Examples

Taxi Service

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Frequently Asked Questions

What's the price of call forwarding?

The prices are listed in our VoIP price list. Were offering an individual discount for larger usages.

Are You Interested?

Fill out the form below or contact us on a phone number +420 373 700 300

  • Simultaneous ringing on more phones

    Virtual PBX can ring more available phone lines at once. Thanks to this, your customers won't experience any delay.

  • Call queue

    In case all of your operators are busy, all other calls are automatically placed into a queue, which you can monitor from the administration.

  • Callback

    The callback function allows for starting a call right from the information system.

  • Return calls

    For customer's comfort, Virtual PBX can remember the operator with whom the customer has last spoken to.

  • SMS recieving

    SMS which are sent to PBXs number can be forwarded into an e-mail or other phone numbers.

  • Send SMS with e-mail

    Send SMS through e-mail aliases.

  • Callthrough

    With the Callthrough function, you can initiate a call from PBX by calling PBX itself.

  • SMS sending

    SMS can be sent from the system. Thanks to your own text identification, the customer will always know that the sender is you.